Terms & Conditions – Ammara Jewels

Welcome to Ammara Jewels (www.ammarajewels.pk). By accessing or placing an order on our website, you agree to the following Terms and Conditions.

1. Business Information

Registered Business Name: Ammara Jewels
Owner: Ahsan Ashraf
Business Address: 64/B Muhammadia Colony, Bahawalpur, Punjab, Pakistan
Contact Number: 03081177780
Email: support@ammarajewels.pk

2. Orders & Acceptance

  • All orders are subject to availability and confirmation.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Providing false or incomplete information may result in order cancellation.

3. Pricing & Payments

  • All prices are listed in PKR and may change without prior notice.
  • We are not responsible for pricing errors due to technical issues.
  • Orders will only be processed after successful payment confirmation (if prepaid).

4. Shipping & Delivery

  • Delivery timelines depend on courier services and location.
  • Ammara Jewels is not liable for delays caused by courier companies or unforeseen circumstances.
  • Customers must ensure correct shipping details.

5. Return, Refund & Complaint Policy

Customer satisfaction is important to us. If you receive a damaged or incorrect product, please contact us.

  • Complaints must be reported within 3 days of receiving the order.
  • Claims must include clear pictures or proof of the issue.
  • Ammara Jewels reserves the right to verify the claim before processing any refund or replacement.
  • If approved, replacement or refund will be processed within 5–7 working days.
  • Used or damaged products (caused by customer) are not eligible for return.

For complaints, contact:
WhatsApp: 03081177780
Email: support@ammarajewels.pk

6. Intellectual Property

All website content including images, logos, product descriptions, and designs are the property of Ammara Jewels and may not be copied or used without permission.

7. Limitation of Liability

Ammara Jewels shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Governing Law & Jurisdiction

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan. Any dispute arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.